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Frontier Natural Co-op
City: Norway, IA, ,
Email Address: customercare@frontiercoop.com
Phone: 800-669-3275
About Us
Initially Frontier acted as a wholesaler, repackaging several hundred varieties of herbs and spices into smaller one- and two-pound bags. Customers then resold these products in bulk to their retail customers, typically at a substantial discount to equivalent consumer-packaged products available in traditional supermarkets. In an effort to meet as many customer requests as possible, Frontier expanded its selection to include many uncommon herbs and spices, building both its supplier contacts and its reputation as a comprehensive source of botanical products.During 1988 Frontier introduced a line of packaged spices. This was followed in 1991 with the introduction of a line of gourmet, 100% certified organic whole bean coffees. Subsequent introductions included a line of herbal extracts and the first certified organic beer in the United States.

Not all of these product lines were sustained successes, but all provided greater name recognition and expanded opportunities. The Frontier brand packaged-spice line developed into a significant sales contributor and laid important groundwork for the later establishment of the Simply Organic brand. Another Frontier brand, Frontier Coffee, was a part of the company for ten years. In addition to providing consumers with the highest quality organic coffee, Frontier Coffee funded a wide range of social programs in the poor coffee growing communities. Business loans, a power plant to produce electricity, computer equipment for schools, and a bridge were among the projects. In June of 2001, the coffee business was sold to Green Mountain Coffee.
Practices
Once herbs and spices arrive at Frontier, every aspect of their handling is done with quality in mind.
Climate controlled storage (70 degrees Fahrenheit and 60% relative humidity) to preserve freshness and chemically active plant constituents.
Strict sanitation rules enforced through regular inspections by Quality Assurance.
Product handling, processing and packaging systems set up to maximize the quality of the final product.
Exposure to moisture and heat minimized at all times. Grinding of spices and herbs is done cryogenically at temperatures below -20 degrees Fahrenheit.
We use a sophisticated computerized inventory system that allows any herb or spice, even a minor ingredient in a blend, to be instantly located or traced back to its origin.
Herbs and spices are packaged in materials that ensure the optimum quality of a product -- foil laminate pouches, glass bottles, or plastic bags double-bagged in paper.
Each of our items is freshness dated with a use-by date that ensures maximum flavor.